Nicole started her journey in the financial services industry in 2013. Prior to joining Nexus, Nicole was a CSM Support Manager for an interstate firm where she looked after their Client Support Managers and an offshore team of Administration Assistants. Within this role, she was responsible for conducting training to ensure a streamline service level across the business.
As the Client Relationship Manager for Nexus, Nicole is responsible for delivering exceptional client experiences by managing the work in progress across the different departments of Nexus.
Outside of work, Nicole enjoys spending time outdoors with her partner and their Border Collie.