For many years my husband and I struggled with where to go for financial advice. We wanted somewhere that was a one stop shop and to find an adviser who would look at our whole of life needs now and for the future and be able to tailor solutions accordingly. Someone who would take the reins in some ways, to take the pressure off us, set it all up, monitor and manage it all for us.
We wanted someone who would be genuinely interested in what was the best for our family and not just pretend to be interested for a quick commission sale or try to sell us a solution that was not the best for us. I stumbled across Stephen’s You Tube clips on financial matters and when we discovered that Nexus seemed to offer the one-stop service we had been searching for, we felt we had finally found someone who had vision, foresight, passion and motivation.
Nexus offered a refreshing change and edge. We hoped these same qualities would then be evident in their services and management of clients’ needs. They demonstrate commitment, passion and motivation to get the best outcome for us.
From the first moment that I spoke with Stephen on the telephone, he treated me with great respect and gave me all the time I needed to explain our situation. At the first face to face meeting and the subsequent follow ups we have been impressed by the consistent professionalism and excellence in their presentations. That they value attention to detail and are thorough is evident. They take time to understand who we are, how we live and what we want for the future.
The team at Nexus have treat us as important clients and we are made to feel valuable. Their customer service is of a very high standard, something rarely found anymore. We have been able to restructure our financial situation and invest in a way we never thought we could. Nexus gave us renewed hope for the future and a sense of security that we have somewhere to turn to for all our financial needs and questions. The team have been patient with us and no request has been too much.
We are so grateful to have found them and trust Stephen and his team with our family’s financial future.